Technical training

Training that leaves your team able to run the system themselves

Hands-on, role-based training for the platforms we build and the tools your staff use every day — in Arabic and English, on-site or online.

Combined experience
70+
years across the ThiqahTech team
Custom web platform development in Oman
Documented REST API and system integration
iOS and Android mobile app development
Secure software platforms for government in Oman
ThiqahTech client platform illustration
ThiqahTech client platform illustration
ThiqahTech client platform illustration
years of combined delivery experience
0 +
clients served across Oman, KSA and Pakistan
0 +
week sprints, with a working demo at the close of each
0
month warranty from go-live, with support under agreed SLAs
0
What we deliver

Training built around your own systems

Courses use your real platform and real workflows, not a generic slide deck.

Administrator training

Run the system with confidence

Hands-on sessions for the staff who manage users, content and settings on a newly delivered platform.

Hands-on
Role-based
Arabic / English

End-user onboarding

Adoption from day one

Short, focused sessions that get day-to-day staff comfortable with a new system before go-live.

Onboarding
Quick reference
Support desk

Developer upskilling

For your in-house team

Technical training for internal developers on the codebase, APIs and deployment process of a delivered system.

Codebase
APIs
Handover docs

Custom course design

Built for your workflow

Training material and exercises built specifically around your processes, not adapted from an unrelated course.

Custom material
Workshops
Assessments

Refresher and upgrade training

When the system changes

Short refresher sessions after a major release or upgrade, so staff stay current without a full re-training.

Release notes
Short format
On-site or online

Documentation and reference guides

Something to go back to

Step-by-step reference guides and quick sheets left with your team after training ends.

User guides
Video walkthroughs
Bilingual
Proven delivery

Systems we already run for clients in Oman

Three references that show how we deliver under real conditions.

Isometric podium with a target and a live results board
Oman Traditional Shooting Federation

Competition registration and management

Tournament and competition setup, online registration, participant records, attendance, scoring and results — the event, competition, date, group and target model running under live competition conditions.

  • Online registration and participant records
  • Attendance, live scoring and results
  • Real-time target board and soft-hold booking
Isometric government building with a security shield
Projects, Tenders and Local Content Authority

Adaa and Amanah platforms

National-scale government platforms delivered under public-sector governance, security review and audit expectations — where our cybersecurity submission experience comes from.

  • National-scale government platforms
  • Public-sector governance and audit
  • Omani security review experience
Isometric membership card with a phone and online payment
Oman Society of Engineers

Membership platform and website

Member registration and verification, digital profiles and cards, renewals, online payment and a content-managed public website maintained by the client’s own staff.

  • Registration, verification and digital cards
  • Renewals and online payment
  • Website managed by the client’s team
Security and quality

Security and testing from the first sprint

Security is a week-one workstream, not a final-week event — and every release is tested before it reaches your users.

Data protection

In-country and PDPL-aligned

All data held inside the Sultanate, designed for the Personal Data Protection Law with restricted views and private file stores.

Data residency
PDPL

Encryption

Protected in transit and at rest

TLS 1.3 or later in transit and AES-256 at rest, with every sensitive operation recorded in the audit trail.

TLS 1.3
AES-256

Testing

Tested before it ships

Security testing and code review, load testing for 500+ concurrent users, and at least 70% unit test coverage.

Load tested
70% coverage

Resilience

Backups proven, not assumed

Daily incremental and weekly full backups with tested restores, penetration testing and ISO 27001-aligned practices.

Backups
Pen testing
How a project runs

Five steps from idea to live system

Two-week sprints, a certified project manager, weekly progress reports and a maintained risk register.

01

Understand

Discovery, requirements and scope agreed in writing, with an approved design and requirements document.

02

Design

UX/UI and architecture planned and reviewed with you before building starts.

03

Build and test

Short sprints with a demo at each close, plus security, load, integration and user acceptance testing.

04

Launch and train

Security approval, go-live and administrator training, with source code and documentation handed over.

05

Support

Warranty, fixes, security updates and improvements under agreed SLAs — and the next phase when you are ready.

Questions about training

Answers before you ask

Still have a question? Send it to us and we will get back to you within one working day.

Both — sessions and materials are prepared bilingually and delivered in whichever language your team prefers.

Yes, though it helps to have access to documentation or the vendor for reference. Most requests are for systems we delivered ourselves.

Either. On-site suits administrator and hands-on sessions; short refresher and developer sessions often work well online.

Yes — reference guides, quick sheets and, where useful, recorded walkthroughs are left with your team.

Yes, training is usually planned to land in the final two weeks before go-live, with a refresher session after launch.

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    Tell us who needs training and on what. We will walk you through a training plan before your go-live date.

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